Create an Account and Save Your Credentials
First, open the account creation page in the 2HVPN user dashboard. No email address is required; you only need a username and password. Before entering your details, make sure you’re on the official 2HVPN site, then follow the form instructions. Choose a username that’s easy to recognize but doesn’t reveal personal information. Don’t reuse a password from another site.
After submitting the form, follow the on-screen instructions to access your account. If your username is taken, try another one. If the form rejects your input, check the guidance beside the field instead of repeatedly submitting the same details. Once your account is created, save your login credentials in a trusted password manager so you can use them when switching devices.
Your account, plan, and client are separate parts of the setup. After creating an account, choose a plan that suits your usage, then get an active subscription. You can first find the account overview, plan details, and download options in the dashboard. If you already have an account, use the login page to open the dashboard.
Choose a Plan and Confirm Your Order
Open the plans section in the user dashboard and consider how regularly you’ll use the service. A monthly subscription suits frequent access to international websites. A data package may work better if your usage is occasional or you’d rather use data as needed. Don’t choose by plan name alone; check the price, data allowance, and billing terms first. Compare all available options on the plans page.
Monthly subscriptions include ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on your activation date, not at the start of each calendar month. If you upgrade mid-cycle, the price difference is prorated for the remaining days; check the dashboard for details. Data packages are ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They remain valid until used and never expire.
After choosing a plan, check the plan name, amount, and payment method shown in your order, then follow the on-screen instructions. 2HVPN accepts Alipay, WeChat Pay, and USDT. Choose a familiar method and follow the instructions on its payment page. Once payment is complete, return to the dashboard and check your order and plan status. Don’t assume the plan is active just because the payment page has closed.
If your order status hasn’t updated, check your order history again before attempting another payment. If you need help, use the support ticket page in the user dashboard and include the order status and any message you see. 2HVPN offers a 60-day money-back guarantee; see the refund policy for details. Once your plan is active, continue to get your subscription.
Get Your Subscription Link from the Dashboard
Open the account overview and make sure you’re signed in to the account with the active plan. Then look for the subscription or client import option. The subscription link lets your client retrieve the route configuration it needs. Import it into the client; it isn’t a regular website URL. You don’t need to share it with a website you want to visit or enter your account password on another site to import it.
If the dashboard offers one-click import for your client, use that option first. Your device may ask whether to open the associated app. Check that the app name matches the client you installed before proceeding. If the app doesn’t open, install the client first and try again from the dashboard, or copy the subscription link and add it manually.
For a manual import, use the dashboard’s copy option to copy the full address. Don’t select only the portion visible on screen. In the client, paste it into a field such as “Subscription URL,” “Import from URL,” or a similarly named option. Don’t paste the address in the name field or append your username and password to it. You can use the name field for a local label that’s easy to recognize.
Keep the user dashboard open for now so you can return to it after installing the client. The sections below cover each platform; if you already have a client installed, jump to the relevant section.
Clients and Subscription Import by Platform
Get the 2HVPN client from the client download page in the user dashboard. Sign in to download on Windows, macOS, Android, or Linux. You’ll still need to check your plan status to get a subscription and use routes. The iOS download option is available when your plan is active. The steps below cover the general process for importing a subscription; button locations may vary by version.
Windows: Add a Remote Subscription
Choose the Windows client in the dashboard, follow the system instructions to install it, and open the app. Go to the configuration or subscription manager and look for “Add subscription,” “Import from URL,” or a similar option. Paste the full address you copied, enter a recognizable name, and save. If the dashboard offers one-click import, keep the client open and trigger the import from the dashboard instead.
After saving, update or refresh the subscription and wait for the route list to appear. Then set the configuration you just added as the active one. Some clients don’t select a new configuration automatically, so you may need to switch to it in the list. The first time you connect, follow the app’s prompts for any required system permissions. Adding a subscription doesn’t mean the connection is on: check the connection switch in the app, then follow the verification steps at the end of this guide.
macOS: Grant Permissions and Choose a Configuration
Get the 2HVPN client for your Mac from the dashboard. If the download page lists options for different device types, check your device before choosing. Install and open the app as instructed. If macOS asks for network-related permissions, check which app is making the request and allow only the permissions needed for this session. Don’t change your system security settings in response to prompts from an unverified source.
Open the app’s configuration or subscription page and use the import-from-link option to add your subscription. Refresh the list and select the configuration. If the app runs from the menu bar, use its icon to check the active route and connection status. If you dismiss a permission prompt, return to the client and follow its instructions to find the relevant option in System Settings. For a more detailed walkthrough, read our macOS setup guide for beginners.
Android: Import Your Subscription and Allow the Connection
Sign in to the dashboard, choose the 2HVPN client for Android, and follow your device’s instructions to install it. Open the app and add the remote address from the subscription or configuration list. Paste the link, save it, and refresh the list. If the app supports one-click import from the dashboard, use that option. If it doesn’t open the app, paste the link manually instead of repeatedly switching between browsers.
When the route list appears, select a configuration and route, then connect. Android may ask to approve a VPN connection request. Check the app name and allow the request; the client needs this permission to establish a system connection. If the connection drops when you switch to another app, check whether your system restricts background activity and adjust the device settings if needed. Don’t run multiple apps that control the system VPN at the same time, as they may replace each other’s connection.
iOS: Import from the Dashboard
First, check that your plan is still active in the dashboard, then open the iOS download section. Follow the dashboard link to the App Store to get the 2HVPN client. If the link isn’t shown or your plan status doesn’t meet the requirements, return to the overview and check your plan. Don’t substitute an app with a similar name found through a search. Once installed, return to the dashboard to import your subscription.
In the client, look for the subscription, configuration, or add-from-link option. Paste the full address and refresh the list. If the dashboard offers one-click import for your client, you can use it and follow the system prompts to open the app. The first time you connect, your device may ask to add a VPN configuration. Confirm and follow the prompts to grant permission. Then select a route in the client, connect, and check access in a browser rather than relying only on the system status icon.
Other Devices and Repeat Imports
Linux users can also get the 2HVPN client from the dashboard and add a configuration through the app’s subscription menu. 2HVPN allows unlimited simultaneous devices. To use it on your other devices, install the client for each platform and import your subscription. Local configuration names can differ between devices, but check that the subscription has updated on each one. Unlimited devices doesn’t mean you should share a link containing account credentials publicly.
If you’ve already added a subscription, you can usually update the existing configuration instead of repeatedly creating entries with the same name. Multiple old configurations make it easier to choose the wrong route source. Before cleaning them up, check which subscription you’re currently using, then remove any outdated entries. For more on subscriptions and keeping links secure, read our VPN subscription links: a beginner’s guide.
Connect and Check That It Works
Once the import is complete, select the configuration you just added, then choose a route from the list. For your first connection, choose an exit location that matches the region required by the service you want to use. If you’re unsure which route to pick, read the route guide to learn about direct routes, relays, and IEPL dedicated lines. Turn on the connection and check that the app shows connected with no pending system permission prompts.
Next, open a browser and revisit the international website you want to use. Reload any tabs that were already open so you don’t mistake a cached page for a live connection. A connected status in the client means the local connection setup is complete, but you still need to check whether the website responds as expected. Try another familiar site to tell whether the issue is limited to one website or affects the connection more broadly.
If websites load in your browser but nothing changes in a particular app, close and reopen the app, then check the client’s routing mode documentation. A system proxy and a device-wide connection may affect different apps. Don’t keep deleting your subscription based on the behavior of a single app. The platform’s own account, location, and usage rules may also affect access; a network connection doesn’t guarantee eligibility to use a platform.
If none of the sites you’re trying to reach will open, check each step in order: is your plan active, did the subscription update successfully, is the new configuration selected, have you granted the required system permissions, and is the connection switched on? Once you’ve checked these, try another route. Change one thing at a time so you can tell what made a difference. When it works, make a note of the configuration and route for next time.
If the issue persists, open a support ticket in the user dashboard and include your device platform, the client’s message, the route you selected, and where the problem occurs. Hide your subscription link and login details before sharing screenshots. This guide doesn’t cover protocol selection, packet loss, peak-time congestion, or routing principles. For those topics, see our technical guide to routes and protocols.